Help Center
Answers to common questions. Need more? Reach us through the app's support channels.
Plans & usage
What is XervaAI?
An AI workspace where you can chat with the best models, research the web, generate images, and organize work into projects — all in one place.
Which AI models can I use?
Many, across providers (Claude, GPT, Gemini, Grok, DeepSeek and more). Use the model switcher at the top of a chat to change models mid-conversation.
Do I need an account?
You can send your first message as a guest. Signing up with email, Google or Apple saves your conversations, projects and images — and gives you one more free answer.
How do attachments and PDFs work?
Attach images or documents to a message, or add files to a project's knowledge base. Text (including from PDFs) is extracted and given to the model as context.
What does Pro include?
Pro unlocks every premium model, image generation, web search, Deep Research and file analysis. It includes a monthly usage allowance with a daily cap — how far it goes depends on the model you use.
How do I cancel my subscription?
Open Settings → Account and choose Cancel subscription, or use the Cancel Subscription link at the bottom of the page. Your access continues until the end of the period you've paid for.
How do I contact support?
Email support@xerva.ai from your account address and we'll help. Including your account email lets us find you quickly.